How can we help?
Answers to the questions we hear most. Can't find what you need? Contact support.
Getting started
How does ALHarih work?
Post a project in plain language and our matching system invites suitable specialists. They come to you with a plan and a price, and you choose who to work with.
Is it free to join?
Yes. Creating an account, browsing, and posting projects are free. Talent can publish up to five services at no cost.
Do I need separate accounts to hire and to work?
No. One account can both hire and sell — switch on talent tools from your dashboard whenever you're ready.
For clients
How fast will I get matches?
Most projects receive their first matched specialists within minutes of posting.
What does it cost to hire?
Nothing beyond the agreed project amount — there's no fee to post or hire. See the pricing page for the full breakdown.
What if the work isn't right?
Use revision, cancellation, evidence, and dispute workflows so the agreement and delivery record remain clear. Live payment custody is not enabled during beta.
For talent
How do I get picked?
Publish clear services, complete your profile, and deliver great work — rankings are earned from real delivery history and ratings, not bids.
What's the fee?
There are no monthly fees or bidding credits during beta. A planned 20% marketplace service fee will only apply after live payments launch and will be disclosed before checkout.
When do I get paid?
Live collection and payouts are not connected during beta. The dashboard currently records contract and approval states only.
Payments & safety
How will protected payments work?
The contract and ledger foundation is implemented, but ALHarih does not currently hold or transfer customer funds. A licensed provider must be connected before protected payments launch.
Is my identity information private?
Yes. Verification documents are stored privately and never appear on public profiles.
How do I report a problem?
Use the report action on any project, profile, or message, or email support@alharih.com. Our team reviews every report.